Understanding Entry Level Information Technology Job Candidates

Entering the Information technology industry doesn'texample, a candidate is applying for a help desk
come with instructions. Many people are drawn toposition his/her cover letter and resume should
the industry by a natural inclination towardsinclude communication and people skills, a broad set
computers, electronics or gadgets. And others whoof computer skills and competent listening and note
do not have a natural tendency make a commontaking skills. Any other skills that are not relevant
sense decision that the IT industry provides ashould be out of scope for the application. This
lucrative and secure career.filtering of skills and experience is important in order
This mix produces a wide range of entry levelto help to highlight relevant experience and produce a
information technology graduates both in terms offocused application that does not require a deep
specific interests and the level of useful commercialanalysis from the employer.
knowledge and experience offered by the graduateAny candidates who have completed phase 1 may
pool. The challenge for individual entry levelalso include background information that value adds
information technology job candidates is to presentto the application. In the case of a help desk analyst
themselves as the best match from a large pool ofthis background knowledge may include an
competitors with similar skills and experiences. Sounderstanding of the existence of service level
how do the outstanding candidates achieve such aagreements which are higher level documents
status?guaranteeing service and restoration times for
The best candidates know who they are asdifferent systems. Understanding these agreements
professionals and where they are going. Theyshows that the help desk candidate will have an
demonstrate confidence, enthusiasm and knowledgeappreciation of high priority versus standard help desk
in the field. Most of all, they show the employer thatjobs.
they are looking forward to contributing rather thanPhase 3 Organized Documentation. There is no point
just gaining experience. Top candidates have eithergoing to a nice restaurant if you are not going to eat.
consciously or subconsciously planned their approachRight? There is also no point working on an
according to the following three phases.application that is scattered and difficult to follow
Phase 1 Research. Possibly the most important phasebecause the hard work and relevant content is lost in
of all and one that is often overlooked by thethe detail. The content in the application should be
greater masses. Understanding the different fields intightly associated with the job advertisement.
the industry, how they interact with each other andCompleting all phases helps a job candidate to put
why they exist is an extremely important aspect oftheir best foot forward every time. This type of
a job application. Not understanding the entireattention to detail is what separates the mediocre
industry when applying for a job is like playing soccercandidates from the short list and is the kind of
without knowing where the other players are.background understanding that seasoned IT
Phase 2 Identity. Top Job seekers present aprofessionals apply to every job application.
clear-cut specialized professional 'identity'. If, for