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Marketing lessons from the master (Master Yu, that is)

Some easy to follow steps that can help 5. He explained how they can get
market your business, these are lessons different colored belts
he based on a true experience. 6. He refused to let us sign up for less
A few weeks ago, I finally got my twin than a year (too easy to quit after a
daughters and myself signed up for Tae month or two - give it a year and you are
Kwon Do with Master Yu in Calgary. I hooked)
have been active in martial arts for 7. He charges a big premium over others
years - but got out of it 5 yrs ago when 8. Has a print monthly newsletter
I broke an ankle (not broken in martial 9. He caters to his ideal client (the
arts - broke it jumping out of the back kids) - make it comfortable for them and
of a truck with sandals on - not smart). fun - and they are customers for years to
Since then, the weight was adding up and come - AND, ultimately, he can get their
I was really missing my martial arts. parents in as well!
But I didn't want to go back to the place And, YES, he did get us all in - and took
I used to. a sizable donation out of my bank
Why? account!
- it was too rough for 6 year olds - it The girls LOVE the class (once they are
was Kickboxing and Muay Thai which is there anyhow, they give me grief getting
quite hard for 6 yr olds there, but once there they have a blast!
- their teachers were more ring fighters There are also 2 other identical twin
than teachers for kids (Team Canada girls in the class about the same age,
trained there - and they won 90% of their which definitely helps).
battles across the world as the training And I love it as well! Lost some weight
was excellent) already... that in itself is great for a
- they only offered 1 kids-only class per month. My classes are great - during the
week lunch hours there are only a few people
So, off I went in search of a new school. in the classes so I end up getting some
This time though, the girls (my excellent one-on-one training with black
daughters) got to pick. At that age, it belts.
is tough to keep them interested - so I The big lessons I took from his marketing
had to make sure the school and teacher systems:
were going to be a good fit for them. 1. YOU, the business owner, should be the
The first couple places we went to were one setting the rules for your clients -
awful - nasty teachers with no real if they want to do business with you; it
concept of being a decent human being is on your terms, not theirs
towards children. While I understand the 2. DO NOT make yourself too accessible -
need for discipline in martial arts - make them work to do business with you
there is a point where you draw the line (Dan Kennedy preaches this one
and say enough is enough. religiously)
Critical, downright nasty statements out 3. Give a test run - something free they
of the teacher was enough to scare the can try - then they can decide if it is
girls, and me, away. for them
Then we found Master Yu. 4. Make the decision hard enough on the
He has some excellent marketing price point, but with ample reasons why a
techniques in use here: premium price is better
1. By appointment only. No dropping in 5. Constant communication with students
to see what they are doing - you must (and, in this case, their parents)
book an appointment and stick to your 6. Explain all the different offerings
appointment (they called 2 times before (belts) and what it means to you
to make sure we would be there) personally
2. Must bring kids and myself - not just 7. Definitely NOT competing on price - a
me as he wanted to meet the kids to see no-win battle - the market for upper end
if THEY would be a good fit - turning the products and services is THE FASTEST
tables on us, in essence GROWING market segment in North America.
3. He let them try some lessons - and Overall, I am really enjoying the martial
made it easy and fun arts - and in watching a master marketer
4. He showed them all the other kids in at work! And of course, I will be finding
his regular classes (kids have 4 classes a way to offer him additional marketing
a week - plus 3 family classes they could help in trade (got to always be looking
go to as well). NOTE: he has (on for opportunities!)
average) 30-35 kids per class - a sign he Find a few ways to make these lessons
is doing something right. work for your business...




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