| The manager interview centers around 5 main | | | | facilitating and delegating all play a role |
| areas of competence. These are the qualities | | | | in staff development. Performance management |
| or competencies that a successful manager | | | | and feedback are also key elements. |
| displays, regardless of age, gender, industry | | | | Supporting staff is consistently rated as one |
| or organization. Prepare for management | | | | of the most important aspects of effective |
| interview questions that explore these | | | | management. |
| competencies. | | | | |
| | | | Makes Decisions When they are Needed |
| Provides Clear Direction | | | | |
| | | | Good judgment and decision-making skills |
| A good manager establishes and defines | | | | ensure that things get done. Although |
| specific objectives and desired results. | | | | employees often want a say in things they |
| These are clearly communicated to staff and | | | | don't want endless debate and discussion. |
| responsibility and resources appropriately | | | | Effective managers are able to judge when it |
| delegated to achieve these outcomes. Ongoing | | | | is time to get on with things and make a |
| controls are established and follow up | | | | decision. |
| implemented to ensure task and goal | | | | |
| achievement. | | | | Motivates Staff |
| | | | |
| Communicates Clearly and Openly | | | | A manager that encourages staff to give of |
| | | | their best, recognizes good performance and |
| The manager should be open and direct in | | | | rewards appropriately will be effective in |
| dealing with people. Staff want | | | | getting things done and achieving meaningful |
| straightforward information from their | | | | results. |
| managers or supervisors. Open communication | | | | |
| develops an atmosphere of trust, essential to | | | | A manager interview uses behavioral questions |
| successful goal attainment. | | | | to determine the candidate's level of |
| | | | competency in these 5 areas. Prepare for your |
| Develops and Supports People | | | | job interview by viewing the management |
| | | | interview questions that explore these 5 |
| A skilful manager works with others to | | | | competencies including sample answers and |
| maximize performance. Coaching, mentoring, | | | | guidelines at The Manager Interview. |