| In February last year, Tom Watson, the UK | | | | procuring conventional software. |
| Government Minister for Digital Engagement, said: | | | | Additionally and importantly, they also have assumed |
| "Open Source has been one of the most significant | | | | control of the destiny of their IT asset. In the world |
| cultural developments in IT and beyond over the last | | | | of proprietary licensed software, it is not unusual to |
| two decades: it has shown that individuals, working | | | | have expensive, time-consuming and disruptive |
| together over the Internet, can create products that | | | | upgrades forced on customers. As they say in the |
| rival and sometimes beat those of giant | | | | trade, "it's a nice little earner". There is no such |
| corporations." | | | | pressure on Open Source software. The decision to |
| Open Source software (OSS) is standards based | | | | upgrade has moved from the vendor to the |
| software that is free to acquire and free to modify. | | | | customer. As long as the customer is happy with the |
| OSS runs the mission critical servers for global | | | | software and can procure services to support it, |
| organisations like Google and IBM and is generally | | | | then there is no reason to upgrade and no pressure |
| acknowledged to be less error-strewn and more | | | | that vendors can exert. |
| secure than conventional proprietary software. | | | | The Scottish economy benefits in precisely the way |
| Traditionally OSS occupied the uber-geek territories | | | | that Simon Phipps' Brazilian minister describes. The |
| of operating system (Linux) and infrastructure | | | | ninety five cents that stayed in Scotland pays the |
| (Apache Web server) but is increasingly available for | | | | salaries of Scottish Software Engineers and |
| line-of-business applications such as Enterprise | | | | Architects and lays down the foundation of a |
| Resource Planning (ERP) and Customer Relationship | | | | renewed and re-invigorated software sector that |
| Management (CRM). | | | | provides high quality jobs for the kind of smart, |
| In the last few months there have been contrasting | | | | knowledge workers that form the backbone of any |
| tales-of-the tape in government-funded IT spending | | | | advanced economy. |
| in Scotland. Tales that may have lessons for both the | | | | These jobs are important. Over the last ten years |
| private and public sector. | | | | years the indigenous Scottish software industry has |
| Last month the bid winners for a Scottish | | | | changed greatly. Outsourcing, typically to India, was |
| Government-funded department's Invitation to | | | | the first wave and it meant the end of many fine |
| Tender were announced. It was a typically | | | | companies, employing highly skilled graduates. |
| conventional scenario, one of has been repeated | | | | Following hard on outsourcing's tail was acquisition. |
| countless times over the last two decades. The | | | | Computing in Scotland has been reduced to the |
| contract total was in excess of five million pounds | | | | "branch economy" prevalent in so many other |
| and included in the winners were a number of | | | | sectors of the Scottish economy as one after |
| Scottish IT companies offering to implement | | | | another of our IT companies have been picked off |
| software written by American companies. | | | | by overseas competitors. So now we not only |
| On the surface, Scottish companies winning Scottish | | | | export the licenses revenue, we also export the |
| tenders is a "good thing". But in reality they are the | | | | services profits too. |
| proxies for a sizeable shift of revenue from Scotland | | | | As Open Source gets a toe-hold into government |
| to the USA through the mechanism of software | | | | procurement contracts, an indigenous, dynamic, |
| licenses. Commission of between five and ten per | | | | creative and highly skilled software sector is |
| cent is earned by companies that sell licenses on | | | | re-emerging. One that is able to invest profits into |
| behalf of American software companies like Microsoft | | | | Scottish software jobs and not into fuel for the Lear |
| and Oracle, the rest goes back to America. | | | | jets required to transport the heads of the globally |
| The common justification made by the ultimate | | | | scaled North American software industry to their |
| beneficiaries is that for every dollar spent on | | | | various dominions. |
| software licenses, seven dollars is spent on services. | | | | The challenge for this emerging Scottish IT sector is |
| This in reality is a fallacy. Frequently, so much of the | | | | to professionalise their services and to engineer a |
| purchasers' budget is spent on licenses, that little is | | | | new kind of company based on knowledge and |
| left over for the critical customisation, | | | | service excellence, that makes money from |
| implementation, training and support activities that | | | | something that is free. There are already models for |
| determine the success of any IT project. | | | | this: Red Hat is an Open Source company. Founded in |
| Simon Phipps, Chief Open Source Officer at Sun | | | | 1993, Red Hat has its corporate headquarters in |
| Microsystems, relates a conversation that he had | | | | Raleigh, North Carolina with satellite offices worldwide. |
| with a Brazilian Government minister who said that | | | | Red Hat provides Linux operating-system platforms |
| the reason that Brazil spends heavily on Open Source | | | | along with applications, and management products, as |
| software is that "95 cents of every dollar spent in | | | | well as support, training, and consulting services. Red |
| Brazil on proprietary software goes to North America. | | | | Hat's turnover is in excess of $600m and is |
| 95 cents of every dollar spent on Open Source | | | | experiencing double digit growth. |
| software - stays in Brazil." | | | | The challenge for Scottish government and the |
| By contrast, a sizeable Scottish Government-funded | | | | private sector is to look beyond the corporate box |
| organisation recently opted to implement an Open | | | | hospitality of the proprietary software vendors and |
| Source Content Management System (CMS) and an | | | | to engage with this emerging sector. They are the |
| Open Source Customer Relation Management (CRM) | | | | ultimate beneficiaries. Free also means freedom. |
| application, and to do the software customisations to | | | | Freedom to choose how to use their software, |
| get the two applications exchanging key information. | | | | freedom to choose when and if to upgrade, freedom |
| The commissioning organisation is in receipt of | | | | to choose suppliers and freedom to innovate by |
| software applications that are world-class and used | | | | modifying software to meet the needs of their |
| by organisations as diverse and demanding as NASA | | | | business. |
| and the World Bank. They have been able to procure | | | | The message is clear and is becoming clearer as |
| excellent software, have it specifically modified for | | | | budgets are tightened. If you want your IT dollar to |
| purpose and invested in training and support. The | | | | go further, convert it into pounds and spend it in |
| cost for doing this was less than the cost of the | | | | Scotland, on Open Source software. |
| licenses alone had they gone down the route of | | | | |