| When my printer isn't talking to my computer and I | | | | I decided to turn to a name I know, hoping to find |
| go online to get help, I don't want to be bombarded | | | | some clarity. Here is a quote from the IBM website: |
| with buzzwords that make me think I have entered | | | | IT strategy and architecture services from IBM can |
| a foreign language site. Terms like enterprise, VPN...VP | | | | help you successfully assess, plan and design an |
| WHAT?!? I'm not looking for a "flux capacitor" for my | | | | enterprisewide IT strategy and architecture that |
| Delorean Time Machine; I just want my office's | | | | supports your business goals. |
| computers and printers to work. | | | | I don't need architecture! I just want to print! Does |
| Why can't I find an IT services site that talks to me | | | | every search for IT services bring up sites which |
| in a language I can understand? Information | | | | only cater to Mega corporations? I am proud of my |
| Technology is a broad term; I'm just trying to get | | | | business, but I don't need a nuclear bomb to kill a fly! |
| my printer to work! | | | | My search brought up terms and "technospeak" |
| Why do I have to Google to find out that VPN | | | | which threatened to turn me into the world's first |
| means virtual private network, and that it is a | | | | "carbon-based life form" computer catapult. I know I |
| computer network that uses a public network (e.g., | | | | am not the only one who feels there should be an |
| the Internet) to transmit private data? Since I am | | | | easier way to find a company who is geared to a |
| not likely to need a virtual private network in the | | | | serving a small to mid-sized business. Is there anyone |
| near future, why did I waste 20 minutes of my life | | | | out there? Hello? |
| trying to understand it? | | | | |