| These days IT is crucial to the majority of | | | | computers to either a small or large extend, |
| businesses. Almost all companies use IT to some | | | | depending on the nature of their particular job. |
| extent, making it important for employees to have | | | | With IT playing such an important role in business |
| proficient knowledge in the area. It is not longer just | | | | today, good IT training, either in education or once in |
| IT jobs where staff need a good knowledge of IT. | | | | employment, can make an important difference. IT is |
| Almost all office based jobs are now almost entirely | | | | there to make life easier, but if you do not have the |
| based around computers and IT. | | | | necessary confidence it can turn into a nightmare. |
| Having good IT skills gives you a major advantage | | | | Staff need to understand the processes they are |
| over those who do not. Even if a role is not an IT | | | | using, and this requires sufficient training. |
| job per se, IT knowledge may give you an | | | | IT can be complex, especially in businesses that use |
| advantage over other candidates and help you once | | | | it to a large degree, and as with all technologies there |
| you are employed. Employees are expected to know | | | | will be things that go wrong. Therefore support staff |
| the basics of IT in most jobs and there is an | | | | who can solve any issues are useful. Some |
| assumption that you are able to perform basic | | | | companies will have a person, or even a whole team |
| computer related tasks. Email is often the main mode | | | | of people, whose sole job it is to run and maintain |
| of communication, while employees are also | | | | the IT systems and networks. IT is there to help, |
| expected to be able to write documents and use | | | | not hider, but if things are not managed properly it |
| spreadsheets. In most cases the Internet is the main | | | | can cause a whole host of problems. The IT |
| research method, so being confident using Google, | | | | department and processes need to be managed for |
| for example, can be a must. | | | | IT to have the best possible impact on a business. |
| Most admin tasks in any business are now performed | | | | Things need to be in place so the business can make |
| through the use of IT and for the large part the | | | | the most of the advantages IT offers. |
| traditional numerous filing cabinets are gone. | | | | Some will use some kind of IT methodology to keep |
| Accounting is usually done with spreadsheets, so | | | | their IT management on track. The most widely used |
| accounting staff also need knowledge of IT. Even | | | | methodology is ITIL, which stands for Information |
| those working in shops and restaurant will use IT is | | | | Technology Infrastructure Library. ITIL is a set of |
| certain ways, such as the tills. Anyone working in | | | | concept and policies for managing the IT within a |
| management in any job will need to be able to use | | | | business. Essentially it is the IT best practice. |