| The international call center industry has been | | | | there's the added thrill of working in a foreign |
| expanding rapidly in recent years, and more and more | | | | country, and in a city that is in the midst of so much |
| companies are outsourcing some of their operations | | | | growth. |
| to to third parties located in other countries and | | | | There are more than a few call center companies in |
| areas of the world. Some of the countries with the | | | | Dubai that are hiring both foreign and local agents. |
| biggest call center operations include India, the | | | | Some of these call centres require their agents to be |
| Philippines, Hungary and the Czech Republic. Dubai, | | | | fluent in Arabic as well as in English; but even if you |
| too, has a burgeoninc call center industry, and this is | | | | don't speak Arabic there's no reason why you should |
| growing along with the rest of the city's other | | | | scrap your plans for finding a job there. Fluency in |
| industries. | | | | written and spoken English will serve you well since |
| Business process outsourcing or BPO means just that: | | | | there are many call centers in Dubai who provide |
| outsourcing a business process such as certain | | | | services for companies that have only |
| customer services. The job doesn't require extensive | | | | English-speaking customers. A call center agent's job |
| educational and professional experience; in fact, it's a | | | | of interacting with these customers won't really |
| good entry point into the information technology | | | | require them to be fluent in a language other than |
| industry for most people. And it doesn't pay badly | | | | English. |
| either; salaries for call centre agents in Dubai can | | | | There are many other aspects of finding and getting |
| range from 2,000 to 8,000 dirhams monthly. But be | | | | a call centre job in Dubai. If you do your research - |
| realistic; if you're new to the profession you can't | | | | and it's much easier to accomplish that now, thanks |
| expect to receive top-tier salaries - even in Dubai. | | | | to the Internet - and work on your communication |
| However, there are other perks that can come with | | | | and problem-solving skills, you'll find it easier to call |
| the job, not the least of which are health insurance | | | | Dubai your new workplace. |
| and generous leave or time off. Plus, of course, | | | | |