| Boosted by Sir Alan's apprentices, interest in business | | | | every sector - from financial and insurance markets |
| services sales jobs has rocketed in the UK. | | | | to retail, publishing, telecoms, energy, utilities, |
| 1. The industry | | | | marketing, healthcare and many, many more - it's |
| Business services sales jobs involve selling services | | | | difficult to establish what effect the recession may |
| from one business to another, rather than selling | | | | have had. |
| products directly to consumers | | | | However, in terms of the skills set required for |
| A career in business services sales spans a huge | | | | business sales jobs, much has changed over the last |
| variety of sub sectors, including accountancy, | | | | decade. |
| recruitment, legal services, management consultancy, | | | | Traditional face-to-face selling and scripted sales |
| marketing, property, office services and facilities | | | | pitches have all but vanished thanks to the Internet |
| management to name a few. | | | | and eCommerce. Taking their place are direct mail |
| The business services sales industry in the UK is | | | | and eMarketing tools, CRM databases and websites. |
| enormous. Management consultancy is one of the | | | | It's also now more important than ever to build a |
| fastest growing sectors in the UK and is the largest | | | | relationship-repetition with a client so they know who |
| outside of the US, estimated at £10billion. There are | | | | to turn to if they need something. |
| also 20,000 accountancy firms in the UK, and our | | | | Recent reports do suggest however that the |
| recruitment industry is the oldest in Europe (valued at | | | | franchises in the business services sales sector has |
| £3.51billion in 2007.) | | | | been largely unaffected by the recession. The |
| What's more, the UK is one of the premier locations | | | | industry as a whole contributed £11.4bn to the UK |
| in the world for contact centres and shared service | | | | economy last year according to statistics from |
| centres. It's estimated that by 2012 there will be | | | | NatWest and the British Franchise Association, and |
| over a million people employed in this industry. | | | | the number of franchises trading profitably has |
| 2. What does a business sales job involve? | | | | remained at 90%. |
| Business sales jobs can involve selling a conceptual | | | | 4. What do recruiters look for? |
| service, where the client has to be able to visualise | | | | To succeed in business services sales you must have |
| that service and the benefits that it will provide. | | | | exceptional problem solving skills to enable you to |
| Equally, business services sales can involve selling | | | | fully understand the problems that your clients face - |
| tangible products, like office consumables for | | | | and find the right solution for them. |
| example. | | | | In business sales jobs, you will be responsible for |
| Conceptual sales are considered more difficult than a | | | | selling to all types of clients and companies, as well as |
| product sale and in recent years the term of 'Solution | | | | securing on-going business through negotiation and |
| Sales' has often been appended to the business | | | | long term relationship building. |
| services sales sector. | | | | To be successful you will require strong motivation, |
| Business services sales jobs often have a high | | | | presentation and planning skills, together with |
| element of new business generation and as such | | | | confidence, enthusiasm and tenacity. |
| offer high levels of earning opportunity. Service selling | | | | What employers most look for in business sales jobs |
| can be highly complex, very high valued, competitive | | | | candidates is good communication - clear and concise, |
| and won through a variety of bids, tenders and | | | | avoiding buzz words. Leadership skills are next; |
| proposals. | | | | followed by integrity, being inspirational and having a |
| 3. The current climate | | | | willingness to develop in business sales jobs. |
| As a business sales job can be found in practically | | | | |