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Article #108: Fast-track career success with Informational Interviews

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Informational interviewing can play a Gaining an Appointment:
pivotal role in building one's network to Contact the person with whom you wish to
assist in penetrating the hidden job meet either by letter or telephone.
market and unadvertised job prospects, Introduce yourself and explain the reason
but unfortunately is often a tool that is for your contact. If you were referred to
ignored in a job seeker's career and job this contact by someone else, remember to
search campaign. mention that person's name at the
Informational interviewing is a beginning of the call. Use the following
'fact-finding exploration' that will script as a guideline:
assist a job seeker in identifying an "Hello, my name is [name]. I'm currently
optimal place of work that is conducive exploring career options in [industry
to their skills, motivation and talent, role] and was given your details by [name
thus positioning them for continued of person who referred you] for the
growth and fulfilment within their possibility of obtaining further
careers. information about this field and how you
Conducting informational interviews will got started in the industry. I'd love to
allow a job seeker to pinpoint their be able to meet with you briefly and will
strengths and requirements for further only take about 10-15 minutes of your
development, while also providing an time."
opportunity to build their confidence and If you are greeted with apprehension or
communication skills, both crucial for the comment "Is it possible to do this by
forthcoming job interviews. phone?" you may like to respond with
Neglecting to implement this critical "Certainly - although it would be an
research and screening tool within their honour to meet with you personally."
job search sadly can lead to a job seeker Remember, avoid being pushy - a telephone
discovering their discontentment after meeting will also allow you to gather
they have accepted a job offer, or worse, pertinent information.
are working within the role. The Informational Interview Meeting:
Therefore, if a particular role or Just as if you were attending a job
industry is of interest to you, go and interview, your appearance/attire and
check it out first by meeting with the your approach should be professional
people who are already performing in throughout the entire meeting.
these roles to establish whether or not Ensure you are well prepared bringing
this career path not only interests but with you your questions, a pen and
suits you. notebook to jot down the information
Benefits of Informational Interviewing: being offered.
It is important not to confuse Possible Research Questions:
informational interviewing with a job - What background do you believe is
interview. You are not interviewing for a necessary for people working in this
role, nor should you ever, under any field?
circumstances, ask for a job. - Could you outline current issues and
By conducting an informational interview trends associated with this industry?
you should: - Can you describe what you believe a
- Gain a deeper understanding of the job typical working environment is like for
specifications (beyond the job title); this industry?
- Enhance your awareness of the company's - Describe what a typical working day
culture and how you may/may not fit into involves for you.
the work environment; - Could you list some of the crucial
- Expand your network of contacts within skills required for this role/industry?
the industry thus optimising your - What would you say would be the top 5
targeting 'the hidden job market'; aspects of your role?
- Strengthen your understanding of the - What would be the least favourable
company's structure and possible needs so areas about your role?
that in the future, should an employment - What advice would you give someone
opportunity present itself, you can looking to enter this industry/role?
better position yourself as a top - Could you recommend any industry
candidate; publications or articles where I could
- Network with professionals in a gather further information?
relatively low-stress setting to assist - Are you able to provide names of people
you in building your self-confidence I could talk to regarding the industry?
while gaining crucial information you can Would you mind if I used your name as a
harness during your job search campaign; referral?
- Screen the organisation to assist you You may consider bringing a copy of your
in your decision making process, should resume and request the person to review
you be extended an opportunity for it at a later stage to provide feedback
employment in the future. on its content and format. This will
Getting Started: provide you with another perfect
Begin by developing a list of people you opportunity to touch base with them.
would be interested in speaking to. These Leave your business card and request a
may include people already in your business card from the person you are
network of contacts, or even a company meeting.
you would consider working for. This is a Final thoughts:
great opportunity to expand your network Remember, be respectful of the person's
of contacts so don't be afraid to touch time and stay within your allocated time
base with people you are not yet guidelines. Do not ask for a job; nor be
acquainted with. too aggressive in your questioning
While in-person meetings are ideal, approach.
conducting informational interviews over Thanks you's:
the phone can be just as beneficial in Following the (in-person / telephone)
your research. Many people are governed meeting send a thank you letter,
by hectic schedules so a 10-15 minute expressing your gratitude for their time
phone call may not seem as potentially and valuable information he/she shared.
disruptive as a face-to-face meeting. Continued success!






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